FAQs

We review your prescription and on your behalf we: 1. consult a local physician in Canada and obtain a Canadian prescription for the prescribed medication; 2. have the prescription filled by a Canadian pharmacist; 3. purchase, pay for and receive the medication for you. Your price includes all these services. We also package and ship your order to your address. A $10.00 shipping charge will apply to orders under $100.00.
Yes we can, once a Canadian doctor has reviewed your “chart” and approved the prescription under his/her Canadian license.
We need the following from you – (Click on the ‘Required Forms’ button at the left to view and/or print them) (1) A Release form. (2) A Medical history form. (3) A Prescription order form. (4) Your prescription. We suggest you ask your doctor for a prescription that can be refilled for one year. Mail the original prescription or have your doctor fax your prescription to us
Our Dispensing fees are included in our prices.
Not all drugs available in the United States are available in Canada.
A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are allowed to produce and sell the exact medication at a lower more competitive price. The generic drug is the exact same medication with the same therapeutic effect as the original brand name drug due to strict regulations on the generic drug industry.
It takes 12 business days to provide and deliver prescriptions to the Continental U.S. and 6 – 8 weeks off of the continent once we have your COMPLETE patient profile and your VALID American prescription.
You can purchase up to a 6-month supply of your medications if you have a valid prescription for that period, some restrictions apply. We can refill it when refills become due.
We accept VISA, MasterCard, and AMEX. If you are submitting your order by fax or mail, you may pay by certified check or money order. We do not accept personal checks.
We cannot accept insurance coverage from another country. However, we will provide you with a receipt so that you may make an insurance claim.
Yes. You must provide a valid prescription from a physician licensed to practice medicine and to prescribe medications in the place where you live.. Mail the original prescription or have your doctor fax your prescription to us.
We will not handle habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life.
Because the pharmacists and physicians that we use cannot see you in person, they need to be able to assess your prescription and the potential drug interactions based upon the information you provide to them. They may even contact your physician if necessary. The release protects us in the unlikely event that your physician prescribed the wrong drug to you.
Canada is a first world country with exceptionally high standards and a rigorous approval system and manufacturing requirements for pharmaceuticals. Many of the drugs sold in Canada are exactly the same as those sold in the U.S. and other industrialized nations. Others are manufactured in Canada or elsewhere and are the version sold in Canada. Some may even have a different name or look different than the one you are familiar with (e.g. in Canada, the U.S. drug Prilosec is called Losec and is a pill rather than a capsule, even though it is the same drug made by the same manufacturer). The Canadian Drugstore will not send you a pharmaceutical product that does not have an approved version in your country of residence.
Because of differences in patent law Canada produces generic versions of brand name drugs that are not available in other countries. These versions are often available in Canada many years earlier than in other countries and usually offer substantial savings over brand names.
The generic drugs produced in Canada are subject to the same stringent approval and regulatory process as brand name drugs and are used by millions of Canadians on a daily basis. The manufacturers are very large and well respected. They include Apotex, Novopharm, Genpharm and Pharmascience.
We offer substantial discounts over what our customers are used to paying for their medication. Not all drugs are less expensive in Canada than they are elsewhere. Some drugs have been generic for a long time and are therefore relatively inexpensive in their home countries. In these we recognize that they would be more expensive to buy through us so we do not offer them for sale
We cannot accept prescriptions transferred from abroad. We need you to mail the original prescription or have your doctor fax your prescription to us.
We do not belong to MIPA, CIPA, Pharmacy Checker or Legit Script because they charge a fee and are voluntary memberships that are not required, needed or mandatory to conduct this business. It would be like belonging to Disney Club or a book club. We are licensed by the College of Pharmacists of Manitoba which is the only mandatory licensing/membership requirement for this business. We belong to the Better Business Bureau (BBB) as we feel they are well recognized and have a good long business history. Since we are located in Canada, we cannot be licensed under NABP or VIPPS. Licensing from these organizations requires location in the USA.
No, not all online pharmacies are located 100% in Canada like we are.
No, not all online pharmacies buy Canadian-made medications.