FAQ

What does Thrifty Meds Now do?
We review your prescription and on your behalf we:
1. consult a local physician in Canada and obtain a Canadian prescription for the prescribed medication;
2. have the prescription filled by a Canadian pharmacist;
3. purchase, pay for and receive the medication for you.
Your price includes all these services. We also package and ship your order to your address. A $10.00 shipping charge will apply to orders under $100.00. What information do you need from me so that my order will be processed as fast as possible?We need  the following from you – (Click on the ‘Required Forms’ button at the left to view and/or print them)
(1) A Release form.
(2) A Medical history form.
(3) A Prescription order form.
(4) Your prescription .We suggest you ask your doctor for a prescription that can be refilled for one year. Mail the original prescription or have your doctor fax your prescription to us.Can you fill prescriptions from American doctors?
Yes we can, once a Canadian doctor has reviewed your “chart” and approved the prescription under his/her Canadian license.

Is there a dispensing fee charged for each prescription?
Our Dispensing fees are included in our prices.

Are all American drugs available?
Not all drugs available in the United States are available in Canada.

What is the difference between a brand name drug and a Generic drug?
A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are allowed to produce and sell the exact medication at a lower more competitive price. The generic drug is the exact same medication with the same therapeutic effect as the original brand name drug due to strict regulations on the generic drug industry.

How long will my order take to process?
It takes 12 business days to provide and deliver prescriptions to the Continental U.S. and 6 – 8 weeks off of the continent once we have your COMPLETE patient profile and your VALID American prescription.

What is the maximum length of time I can order a prescription for?
You can purchase up to a 6-month supply of your medications if you have a valid prescription for that period, some restrictions apply.  We can refill it when refills become due.

What do you accept for payment?
We accept VISA and MasterCard. If you are submitting your order by fax or mail, you may pay by certified check or money order. We do not accept personal checks.

Will you accept my insurance?
We cannot accept insurance coverage from another country. However, we will provide you with a receipt so that you may make an insurance claim.

Do I need a prescription?
Yes. You must provide a valid prescription from a physician licensed to practice medicine and to prescribe medications in the place where you live.. Mail the original prescription or have your doctor fax your prescription to us.

Why can’t I buy Valium, Vicodin or other similar drugs?
We will not handle habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life.

Why do I have to fill out a history form and sign a release?
Because the pharmacists and physicians that we use cannot see you in person, they need to be able to assess your prescription and the potential drug interactions based upon the information you provide to them. They may even contact your physician if necessary. The release protects us in the unlikely event that your physician prescribed the wrong drug to you.

Are these the same quality drugs that I can buy at home?
Canada is a first world country with exceptionally high standards and a rigorous approval system and manufacturing requirements for pharmaceuticals. Many of the drugs sold in Canada are exactly the same as those sold in the U.S. and other industrialized nations.  Others are manufactured in Canada or elsewhere and are the version sold in Canada. Some may even have a different name or look different than the one you are familiar with (e.g. in Canada, the U.S. drug “Prilosec” is called “Losec” and is a pill rather than a capsule, even though it is the same drug made by the same manufacturer). The Canadian Drugstore will not send you a pharmaceutical product that does not have an approved version in your country of residence.

Why can I buy generic drugs from Canada that are not available where I live?
Because of differences in patent law Canada produces generic versions of brand name drugs that are not available in other countries. These versions are often available in Canada many years earlier than in other countries and usually offer substantial savings over brand names.

Who makes the Canadian generic drugs and are they safe?
The generic drugs produced in Canada are subject to the same stringent approval and regulatory process as brand name drugs and are used by millions of Canadians on a daily basis. The manufacturers are very large and well respected. They include Apotex, Novopharm, Genpharm and Pharmascience.

Why do you not sell all drugs?
We offer substantial discounts over what our customers are used to paying for their medication. Not all drugs are less expensive in Canada than they are elsewhere. Some drugs have been generic for a long time and are therefore relatively inexpensive in their home countries. In these we recognize that they would be more expensive to buy through us so we do not offer them for sale

Can I transfer a prescription from my local pharmacy?
We cannot accept prescriptions transferred from abroad. We need you to mail the original prescription or have your doctor fax your prescription to us.

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Do you belong to Canadian International Pharmacy Association (CIPA)?
We do not belong to MIPA, CIPA, Pharmacy Checker or Legit Script because they charge a fee and are voluntary memberships that are not required, needed or mandatory to conduct this business. It would be like belonging to Disney Club or a book club.
We are licensed by the College of Pharmacists of Manitoba which is the only mandatory licensing/membership requirement for this business.
We belong to the Better Business Bureau (BBB) as we feel they are well recognized and have a good long business history.
Since we are located in Canada, we cannot be licensed under NABP or VIPPS. Licensing from these organizations requires location in the USA.

Are all online pharmacies only located in Canada?
No, not all online pharmacies are located 100% in Canada like we are.

Do all online pharmacies buy medications only made in Canada?
No, not all online pharmacies buy Canadian-made medications.